IMAGE CREDIT: UK Power Networks
the Dianne Dear Blog
Dianne Dear is the publisher of Bay Life . She has also been a Wealden District Councilor for 16 years. In the blog she looks at community affairs in Pevensey and Pevensey Bay and local campaigns. She also offers thoughts on the local community and business and the big questions in the Bay such as the preservation of precious community assets and questions like the regeneration of the local economy
In her blog this week, she publishes a letter from Michael Horwood, the Community Affairs Officer of UK Power Networks, with regard to the planned power cuts due in the ward on 21 May.
Dear Cllr Dear,
UK Power Networks keep the lights on for more than eight million properties across London, the South East and the East of England. We invest £500million a year to upgrade and maintain the underground cables and overhead lines that delivery electricity to the schools, hospitals, homes and businesses that we serve. When undertaking work to improve and maintain the network it is occasionally necessary to carry out a planned power cut to enable us to work safely.
We have a planned power cut due to be carried out in your ward on 21st May, affecting some of the residents in Castleross Road and Rosetti Road, BN24. Please note that in some cases the planned date may have to be rearranged, if that is the case the affected customers will be notified.
Our customer support team contact affected residents with a letter at 12 days and 5 days prior to the powercut and follow up with a voice message/text messages at 9 days and 24 hours prior to a planned power cut. They provide information on how to prepare for the power cut, what to do when the power returns and further useful information including support available for residents that may need power for medical equipment/medical conditions.
We also provide extra help to customers on our Priority Service Register during an unplanned power cut. This service is free and is available to households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. If you have constituents who would like to join the register they can email PSR@ukpowernetworks.co.uk or call 0800 169 9970. There is also more information about this service on our website: ukpowernetworks.co.uk/priority.
If there are any further questions regarding this power cut please contact 0800 3163105, 24hrs a day and free from a mobile phone or landline.
Community Affairs Officer
UK Power Networks